Skip to tracking form
SanlamAllianz motor claims home

SanlamAllianz Uganda · Motor claims

Where's my claim?

Enter the tracking number we texted you and the phone number on your claim. We'll send a one-time code so only you can see it.

6-digit code · works once, for 10 minutesSent by SMS, or email if you gave one

No tracking number yet? Report a new claim
Claim statusExample
  1. SubmittedYour tracking number arrives by SMS.
  2. Under ReviewWe check your policy and documents.
  3. AssessmentIf needed, an assessor inspects the vehicle.
  4. ApprovedWe confirm what will be settled.
  5. PaymentWe process the settlement.
  6. CompletedPayment made. Claim closed.
We text you every time your claim moves
New claim Report a new claim in three steps. No account needed.
We text you a tracking number.

Three steps
That's the form

Have your policy number and vehicle registration ready. Documents can follow: you'll upload them from your claim page.

  1. Policy & what happened

    Tell us about the policy and the incident.

    • Policy number
    • Vehicle registration
    • Date of loss, within the last 365 days
    • Claim type
    • Incident description (optional)

  2. How to reach you

    We always text you. Add an email for updates there too.

    • Your full name
    • Phone number
    • Email address (optional)

  3. Review & submit

    Check the details and send. Your tracking number arrives by SMS.

    • Confirm your details
    • Receive your tracking number

Documents by claim type

Own Damage

Damage to your car

Claim Form · Driving License · Repair Estimate · Vehicle Photos

Helpful: Police Report

Third Party

Someone else involved

Claim Form · Driving License · Police Report · Third Party Documents

Helpful: Medical Report, Vehicle Photos

Theft

Car stolen

Claim Form · Driving License · Police Report

Helpful: Vehicle Photos

Windscreen

Broken windscreen

Claim Form · Driving License · Repair Estimate · Vehicle Photos

PDF, photos or Word documents, up to 10 MB each.